Shipping policy
Please be aware of all protocol & policy prior to placing an order.
All pieces are handmade to order, unless exclusively marked as Ready To Ship. Please allow 1-2 weeks for a Collar, 2-5 weeks for a Harness, 2-5 weeks for a belt, & 2-8 weeks for a Corset, Bra, Panty, or more intricately patterned piece.
*These turnaround times may be extended if order is placed during a Sale or due to COVID-19*.
Due to COVID-19 shipping times may be longer than usual. This delay is out of the hands of the studio. When your item is shipped, you will receive an email with tracking information. All packages are shipped worldwide through USPS & UPS. Shipping prices are calculated during checkout. International orders must pay all Customs & Taxes if necessary to receive a package. The studio is not responsible for any packages that have a proof of delivery, nor any package that is lost or damaged during the shipping process. Items within lost of damages packages will not be remade or refunded. If you believe your package is missing, file a claim with USPS or UPS & dispute a case directly with them. The studio cannot track, find, or be held responsible for any lost or damaged packages. The studio will not cover any resending shipping fees on packages returned to the studio for any reason.
Correct Information
Please be absolutely sure that all contact information provided with your order is correct & up to date. This includes Name, Email, & Shipping Address. If we need to contact you concerning your order, but do not hear from you due to an incorrect email, we will not produce your order. If your shipping address is incorrect, a return to sender occurs, or USPS/UPS destroys your package due to no response from the receiver, we will not resend your order & we will not refund your order.